GET READY!

Welcome, Lumos Customers!

Here are some things to know about your upcoming migration to T-Mobile.

Frequently asked questions

Find answers to your T‑Mobile Fiber questions in the FAQs below. Still need help? Get in touch with us here.

When will my account be migrated?

What do I need to do?

Will I experience a service or price change?

Who do I call for support in the meantime?

Is there any change in how I pay my bill?

Will my Lumos VoIP service be migrated?

What happens if I’m already a T-Mobile customer?