Welcome to T‑Mobile Fiber Support.
Get help and support for questions about your service, account, billing, and more.
Quick Links
Do it all from My account—make changes to your plan, pay your bill, reset your password, and more.
Need to reschedule your installation or tech visit? No problem! Manage your appointment at any time.
You can reach our live agents via phone at 844-7TFIBER (844-783-4237).
Get your router's app.
Easily manage your router and home network—right from your phone. Update Wi-Fi settings, monitor device status, run speed tests, and more. Find your router below and download the corresponding app. KENOSHA customers—Your app is coming soon! If you need any support, please contact us at 844-7TFIBER (option 2).
Nokia WiFi
Google Nest Wifi Pro
eero Pro 6
Top FAQ
Why did the T-Mobile Fiber account login process change?
Why do I need to create a T-Mobile ID to access my fiber account?
Why do you require a PIN for account login?
How do I contact a T-Mobile Fiber Care agent?
What does it mean if the light on my router is red?
How do I view or change my network password?
How do I restart my router?