FAQTroubleshooting & managing your network
How do I download my router’s app?
How do I troubleshoot issues with my eero Pro 6 router?
How do I troubleshoot issues with my Google Nest Wifi Pro router?
How do I troubleshoot issues with my Nokia ONT XS-2426X-A router?
What does it mean if the light on my router is red?
How do I restart my router?
How do I view or change my network password?
How do I view devices on or add devices to my network?
How do I run a speed test on my network?
How do I contact a T-Mobile Fiber Care agent?
Why won’t my devices connect to my new router?