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goBackTroubleshooting & managing your network

How do I contact a T-Mobile Fiber Care agent?

Our live agents can be reached via phone at 833-421-3636. They're also available via chat 7 days a week between the hours of 4 a.m. and 12 a.m. PT. To connect via chat, click the chat bubble in the lower right corner of the page.

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7/15/2025, 3:45:36 PM-cbc8f36